#REBOOK TRIPEASY FRONTIER FULL#

It would mean three hours or more for a domestic flight. Those rules would finally define 'significant delay'. New proposed federal rules would force airlines to 'proactively inform passengers of their right to receive a refund' instead of a voucher. They are not obligated to tell a passenger that they are entitled to a cash refund,' she said. 'The airline will say oh hey, here's a voucher and you know, a bottle of water and have a nice day. Murray says, however, even getting that may not be easy.

#REBOOK TRIPEASY FRONTIER FULL#

If the airline cancels or there's a significant delay or change to your flight, for any reason, you're entitled to a full cash refund. Quite simply passengers have very few rights as they exist right now,' Murray said.Īs you try to get to your gate on time, you're probably not thinking about your rights if your flight doesn't take off.

airlines have reciprocity agreements and partnerships with other airlines to rebook passengers.įrontier, Spirit, Allegiant and Southwest do not. PIRG is fighting for more passenger protection. Public Interest Research Group or USPIRG. Not all airlines do it,' explained Teresa Murray. So why couldn't Frontier just book them on another airline and get them home that day? You get a $50 voucher.' And I laughed and said no,' Randi said. Travel three days later on Frontier or buy a new ticket at a different airline. 'He said, 'well the next flight is Tuesday.' This was Saturday,' Randi explained. Randi and her husband Arnie were supposed to be headed back to Phoenix from Fort Lauderdale, Florida, but the airline canceled their flight.įrontier Airlines offered them seats on its next flight to Phoenix. 'Where are we going to stay? I'm not sleeping in the airport for three days,' Randi Gopin said.

PHOENIX - Delays, cancellations and staff shortages, it's what frequent flyers faced last year.īad weather and high demand left passengers stranded, sometimes for days while searching for answers.

Rebook tripeasy frontier